Question: PART E: Supplier Performance (24 Marks) Outline and discuss the measures that can be used to evaluate supplier delivery performance and the quality of the

PART E: Supplier Performance (24 Marks) Outline and discuss the measures that can be used to evaluate supplier delivery performance and the quality of the supplier relationship. Illustrate your answer by using an example for each performance measure. PART F: Customer Performance (25 Marks) Explain the meaning of customer response time and its four components. Are these measures relevant to a service company in managing cost? Discuss. Illustrate your answer by using an example for each performance measure. PART G: Activity Based Management (20 Marks) "Measuring performance in activity-based management involves more than managing costs.' Discuss this statement. PART H: Quality Cost (20 Marks) Explain four types of quality costs and discuss the relationships between these costs. Illustrate your answer with examples

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