Part I - Critical Thinking (10 points) 1. When do you consider a message to be positive? Please list a few criteria of how you identify a message to be positive 2. What skills are necessary when you writing a report or proposal? 3. What are some of the steps for planning your research? (The research process. Please be specific of your steps). 4. How to write a compelling Executive Summary (please be specific on your steps). 5. What is effective communication and what are some of the skills of the effective communication in the workplace? 6. Imagine that you are writing a cover letter for a job application. Please list what would you write in the cover letter, what are some of the points you would incorporate in this letter for the job application. 7. How do you communicate a negative message without being negative in your message/email? Part II - Define (10 points) 1. Please define what is primary research and what is secondary research? 2. Please define what is persuasion? 3. Please define what is active listening? (write an example) 4. Please define what is intercultural communication? (write an example)