Part I: True OR False (10 questions). Use "A" for True, "B" for False. 1. A point where inventory is positioned to allow the production process to operate independently of the customer order delivery process is called a sourcing point. 2. Operations and supply chain management is the design, operation, and improvement of the systems that create and deliver the firm's products and services. 3. In the six-step process for green sourcing, the sourcing strategy should be developed after engaging the sourcing agents. 4. When customization occurs early in the supply chain, products will tend to be more costly. 5. Make-to-order (MTO) products allow customization of the product earlier in the supply chain than Engineer-to-order (ETO) products. 6. A workcenter layout (also known as a job shop) provides more flexibility than an assembly line. 7. One difference between goods and services is that services can be inventoried and used later. 8. If a production process makes a unit every 3 hours and it takes 42 hours for the unit to go through the entire process, then the expected work-in-process inventory is 14 units. 9. The expression "quality at the source" means a company needs to purchase the best quality a supplier or vendor can provide 10. In the Toyota Production System (TPS), defects are an example of one of the things that generate waste DO