Part II: Read Real-World Case 20.1 and answer the following questions:

1. Identify at least three areas of concern in the recruitment and selection process in this scenario. Offer recommendations for improvement.

2. What, if any, equal opportunity employment risk areas for the organization can you identify in this situation? Cite law to support your point(s).

3. What roles do job analysis, job description and job specifications play in a scenario such as this?

4. What recommendations for improvement in orientation or training can you make for this unit to avoid repeating history with the next hire? Offer at least two specific recommendations.