Question: Peloton Interactive sells internet connected spin bikes and treadmills. A spin bike costs about $ 2 , 0 0 0 . In addition to a

Peloton Interactive sells internet connected spin bikes and treadmills. A spin bike costs about $2,000. In addition to a limited 12 month warranty included with the bike, they offer an additional 48-month protection plan for $249. Peloton offers a $39/month subscription for live cycling classes; you must have the equipment to subscribe.
You are the VP of Marketing for Peloton and would like to know the Customer Lifetime Value for a customer who buys a spin bike, the extended warranty, and subscribes to the live cycling classes.
A. What specific information do you need (or assumptions you need to make) in order to calculate CLV?(2 points)
B. List and discuss three marketing decisions you can make based on knowing the CLV for this customer profile. (3 points)

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!