People with a high need for affiliation:

Question $1$Answer

a$.$

tend to work well in coordinating roles.

b$.$

try to project a favourable image of themselves.

c$.$

want to form positive relationships with others.

d$.$

try to smooth out conflicts that occur in meetings and other social settings.

e$.$

All of the answers are correct.

Question $2$

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Escalation of commitment is more likely to occur when:

Question $2$Answer

a$.$

The decision maker dislikes losing a particular amount more than he$/$she likes gaining the same amount.

b$.$

the decision maker has a strong need to justify their decision.

c$.$

the costs of ending the project are high or unknown.

d$.$

all of these conditions exist.

e$.$

the decision maker screens out negative information about the decision due to perceptual defense.

Question $3$

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The rational choice model of decision making begins with:

Question $3$Answer

a$.$

recognizing and defining the problem.

b$.$

evaluating alternatives.

c$.$

implementing the solution.

d$.$

searching for alternatives.

e$.$

searching for information about outcomes to each alternative.

Question $4$

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Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

Question $4$Answer

a$.$

Positive reinforcement

b$.$

Extinction

c$.$

Job dissatisfaction

d$.$

Punishment

e$.$

Negative reinforcement

Question $5$

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Which of these is NOT a step in the self$-$fulfilling prophecy process?

Question $5$Answer

a$.$

Supervisor forms expectations about employee.

b$.$

Supervisor's behaviour affects employee's abilities and self$-$confidence.

c$.$

Expectations affect supervisor's behaviour toward employee.

d$.$

Employee's behaviour becomes consistent with supervisor's expectations.

e$.$

Supervisor forms an impression based on the most recent information about the employee.

Question $6$

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According to your text, which of the following is NOT a concern with problem identification?

Question $6$Answer

a$.$

Interpersonal conflicts

b$.$

Mental models

c$.$

Decisive leadership

d$.$

Stakeholder framing

e$.$

Perceptual defence

Question $7$

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How is effective feedback related to an employee's task cycle $($the time required to complete a typical task in the job$)?$

Question $7$Answer

a$.$

Feedback should be received an average of three times within each task cycle.

b$.$

Task cycles have no effect on effective feedback.

c$.$

Employees with short task cycles should never receive feedback.

d$.$

Employees with short task cycles usually need to receive feedback less often than employees with long task cycles.

e$.$

Employees with short task cycles should receive feedback more frequently than employees with long task cycles.

Question $8$

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Bob is unhappy about his work situation and his supervisor, so he has started to pay less attention to the quality of his work. He also arrives late for work and generally puts less effort into his work. This information suggests that Bob's main reaction to job dissatisfaction is:

Question $8$Answer

a$.$

disloyalty.

b$.$

exit.

c$.$

neglect.

d$.$

voice.

e$.$

rebellion.

Question $9$

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All technical employees at a paper mill take a course on how to operate a new paper$-$rolling machine. This course will improve job performance mainly by altering employee:

Question $9$Answer

a$.$

aptitudes

b$.$

organizational citizenship

c$.$

role perceptions

d$.$

learned capabilities

e$.$

motivation

Question $10$

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Steelweld, a car parts manufacturer, pays employees a higher hourly rate as they learn to operate more parts of the work process. Employees earn $$10$ per hour when they are hired and they can earn up to $$20$ per hour if they master all $12$ work units in the production process. Steelweld is applying which of these reward systems?

Question $10$Answer

a$.$

Job evaluation system

b$.$

Piece$-$rate pay

c$.$

Seniority$-$based pay

d$.$

Skill$-$based pay

e$.$

None of the answers apply.