Perform a horizontal analysis for the entry "Sales Returns and Allowances" shown on the income statement portion below. (Round to the nearest tenth) 2012 2011 Increase/Decrease Amount Percent Revenue Gross Sales $170,000 $205,700 Less: Sales Returns and Allowances 6,100 4,300 Net Sales 163,900 201,400 Cost of Good Sold Merchandise Inventory, Jan. 1 34,000 30,600 Net purchases 72,900 70,000 Goods Available for Sale 106,900 100,600 Less: Merchandise Inventory, Dec. 31 86,500 60,600 Cost of Goods Sold 20,400 40,000 Gross Margin $143,500 $161,400