Performance$-$based Questions

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Core $1$ PBQ: Supporting and Troubleshooting Laptops Performance$-$based Question

instructions

Based on the scenario, drag the laptop repair task to hell,resolve the situation, then use checkboxes and dropdown selector to list the actions and reasoning of a generic laptop disassembly process.

You are working with an individual's personal laptop. What should you do before any repair work to ensure everything on the laptop is still accessible for the employee?

You notice that the employee's laptop looks new. What should you do to ensure you can still complete the required maintenance?

Electricity is a potential safety issue for yourself and the equipment you are repairing. What should you do to mitigate the risk of unexpected electrical damage?

Photograph disassembly stages

Do not use

"release tabs$"$ for components

Validate warranty coverage

Backup locally$-$stored data

Consult manufacturer documentation

When performing the laptop repair, what are some of the actions that you take?

Consult manufacturer service documentation

Disconnect power and peripherals

Use standard plastic bag for storing components

Diagram ribbon cables$/$connectors

Photograph disassembly stages

Use one set of tools

Why would you organize the