re $1$ PBQ: Supporting and Troubleshooting Laptops Performance$-$based Question

Instructions

Based on the scenario, drag the laptop repair task to help resolve the situation, then use checkboxes and dropdown selector to list the actions and reasoning of a generic laptop disassembly process.

You are working with an individual's personal laptop. What should you do before any repair work to ensure everything on the laptop is still accessible for the employee?

Electricity is a potential safety issue for yourself and the equipment you are repairing. What should you do to mitigate the risk of unexpected electrical damage?

Photograph disassembly stages

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You notice that the employee's laptop looks new. What should you do to ensure you can still complete the required maintenance?

Validate warranty coverage coverage

Backup locally$-$stored data

Consult manufacturer documentation

When performing the laptop repair, what are some of the actions that you take?

Consult manufacturer service documentation $$ Disconnect power and peripherals

Use standard plastic bag for storing components $$ Photograph disassembly stages

Diagram ribbon cables$/$connectors

Use one set of tools

Why would you organize the parts that you have removed?

Select