Question: Personalization ( e . g . , Netflix's or Amazon's recommendation ) will Allow brands to experiment with concepts quickly Enhance customer experience and reduce

Personalization (e.g., Netflix's or Amazon's recommendation) will
Allow brands to experiment with concepts quickly
Enhance customer experience and reduce friction
Enhance customer experience but will not reduce friction
Reduce customer experience but will not enhance customer experience
Personalization (e.g., Netflix's or Amazon's recommendation) will Allow brands to experiment

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