Peter and Robyn have just opened a small caf along a busy shopping strip. Their caf boasts excellent coffee and an extensive breakfast and lunch menu. The caf also has the ability to cater for small events by providing platters of sandwiches, pastries and cakes.

Peter and Robyn are very excited about their new business venture, and they are keen to establish relationships with customers, in particular those nearby, shop owners and workers as well as those from the local council offices located just down the road.

Describe three (3) different methods Peter and Robyn could use to obtain feedback on the health/effectiveness of their business relationships once they have been established for a period of time.