Peter Kourke, a loan processor at Wentworth Bank, has been timed performing tour work elements, with the results shown in the following table. Task Element 5 Performance Rating 110% 95% 85% 85% 1 0.4 0.6 0.6 1.5 Observation (minutes per cycle) 2 3 4 0.3 0.6 0.3 0.8 0.6 0.5 0.5 0.6 0.5 1.7 2.1 1.6 AWN- 0.5 0.8 0.6 1.4 The allowances for tasks such as this are personal, 6%; fatigue, 10%; and delay, 4%. a) The normal time for the complete operation = minutes (round your response to two decimal places)