Question: Pick a step from your process flowchart For that step, write out a detailed description of the steps a normal experienced employee would take in

Pick a step from your process flowchart
For that step, write out a detailed description of the steps a normal experienced employee would take in order to complete the step
Be sure to take into account they know how to do their job, but leave no vagueness
Think about slide 9 when it comes to level of detail
Implement measures

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