Pick any 3 to answer with enough context:

Chapter 9 covers conflict and conflict management in organizations. You are also completing the Thomas-Kilmann Conflict Mode Instrument (TKI). Chapter 10 examines organizations as they undergo change and considers the relationship between leadership and communication. Here are some prompts to get you started:

1. Discuss the three I's of conflict. What are they? What do they mean? How do you see them in conflict? Discuss the 5 phases of organizational conflict.
2. Discuss the 5 conflict styles and your experience with the TKI. What are the common criticisms of the conflict styles approach? How do those fit with your experience with the TKI?
3. Distinguish between integrative and distributive bargaining. When do you/would you use each type of bargaining? What are the outcomes of using each approach?
4. Discuss the personal, relational, and cultural factors influencing the conflict management process.
5. Distinguish between planned and natural/unplanned change. How does each influence communication differently? Discuss reactions to organizational change.
6. Discuss organizational crisis and the stages of crisis. Discuss real-life examples of organizations in crisis.
7. Discuss the benefits and disadvantages of different managerial strategies for communicating about change. Discuss various leadership models. Which are you most comfortable with as a leader? As a follower? Why?
8. Discuss the 5 tools for framing in leadership. Imagine that you are giving feedback on this course. Develop an example of something you might say to the instructor based on different framing tools.