Pine & Gilmore explain that services and experiences are similar yet boast clear economic distinctions. For example, the key attribute of services is that they are $\_\_\_\_\_$ whereas experiences are $\_\_\_\_\_.$ Another example is that consumers of services are considered to be $\_\_\_\_\_,$ whereas buyers of experiences are considered$\_\_\_\_\_.$

a$.$

sensations$,$ benefits; low$-$grade, high$-$grade

b$.$

customized, personalized; clients, guests

c$.$

intangible, memorable; provider, stager

d$.$

delivered, staged; guest, client

e$.$

characteristics, features; users, members