PISCO MODEL

PISCO PROBLEM SOLVING MODEL

(Problem, Input, Solution, Choice, Operation)

PISCO decision making model is adapted from: DeBono, Edward (1985). Six thinking hats.

New York; Little, Brown and Company.

For this Case Study, pay attention to the bolded information in each section below when writing your case analysis.

Problem (Step #1):

1. Give the reader enough background information needed to understand the problem (setting, developmental level, and broad nature of the salient issue).

2. Develop a clear and concise problem statement or questionfor which you are seeking resolution.

3. When analyzing a case study or scenario:

a. Identify and state the actual problem presented in the case study. The problem statement should be short and concise. Do not include too many facts in this section, just enough facts to understand the problem. All the facts belong in the Input section.

Input (Step #2):

1. What are the facts that have a significant impact on this problem?

2. Include a review of the facts, cause/effect, knowledge base, resistance, etc. (use data, research, citations, and quotations to support your work here!).

a. Include all the facts (restate the facts in your case study) that are needed to solve your problem statement.

3. Include anecdotal information that might provide a clue to possible solutions and action steps.

Solution (Step #3):

1. Write at least two best solutions you can imagine to solve theproblem statement. What are the best two scenarios that would make this situation better?

2. List the Strengths, Weaknesses, Opportunities and Threats (SWOT Analysis) of each of the two solutions proposed.

3. Provide a rationale for each of the strengths, weaknesses, opportunities and threats listed and by using relevantcitations or quotations from the text and other resources for support.

Choice (Step #4):

1. Write a clear statement that reflects your choice for change, empowerment, transformation and/or solution for the problem you have identified.

2. The Choice statement can be the best choice from Step #3 above or a synthesis of all three solutions you considered.

3. The choice is a short statement like the problem statement. You should make your arguments in the Solution section and not the Choice section.

Operation (Step #5):

1. Write an operational goal for the choice you selected.

2. Develop four to six specific action steps (enabling steps that will help facilitate and institutionalize the choice you made).

3. CASE

Volkswagen Case

The Volkswagen Scandal