please add the references Harverd references style required with every answer in brackets

1. Define HRM (Human Resources Management) (2Marks)- SLO1 2. What are the six major functions of human resource management as identified by the Society for Human Resource Management (SHRM)? (3Marks)- SLO1 3. Explain the following terms: (6Marks)- SLO1 a. Human Resource Planning b. Recruitment c. Selection d. Downsizing e Balanced Scorecard f. Data 4. What is the difference between Human Resource Generalist and Human Resource Specialist? (2 Marks)- SLO 5. Identify the three types of assistance provided by human resource departments with the help of examples. (3Marks)- SLO2 6. What are the various advantages and disadvantages of diversity in the workforce? (2Marks)- SLO2 7. Serena is a human resource manager at Alta Technologies Inc. What measures should she take to have a direct impact on the organizational performance? (2Marks)- SLO2 8. Define Job analysis and its different methods (4Marks)- SLO1 9. The human resource team of Great Star Inc. wants to conduct a job analysis within the organization. What are the problems the team might have to address during the analysis? (3 Marks)- SLO1 10. What are the various flexible work arrangements that an organization can provide to its employees? (1 Mark)- SLO2 11. Discuss the advantages and disadvantages of flextime. (2marks)-SLO2