Please answer (1, 2, 3, 4, 5)

1. Smooth flow scheduling requires all of the following, except:

a. collection of historical data

b. adjustment of capacity after collection of data

c. streamlining flow

d. overbooking maintained at less than 15%

e. examination of artificial variability

2. Does FCFS typically promote a smooth and rapid flow through a system?

a. Yes

b. Often, but not always

c. Typically not

d. Seldom

e. Never

3. Using the SPT sequencing rule in an emergency department can create the following negative outcome:

a. Move low acuity jobs through the system quickly

b. Make longer jobs with time-consuming procedures experience long wait times

c. Can be modified to place a job ahead of the sequence if a wait time is excessive

d. a and b are negative but c is not

e. b and c are negative but a is not

4. Demand forecasting that projects historical demand into the future or uses multiple variables to predict demand is called:

a. qualitative forecasting

b. quantitative forecasting

c. either qualitative and quantitative forecasting

d. the jury of executive opinion

e. the Delphi method

5. Your healthcare facility is considering building a Health and Wellness Center, which will include a fitness facility open to the public. Since this will be the first facility of its kind in the region, your VP asks for a forecast of community demand for these services. Which of the following would be an appropriate qualitative method to choose?

a. Jury of executive opinion

b. Delphi method

c. Consumer market survey

d. Nave approach

e. Simple moving average