Please answer 2 question which you missed it still i am not able to find answer of these 2 question please help

1: Read the case study of Internet Exchange. Using a range of criteria, describe the segments who are likely to be heavy users of Internet cafs. How can users be further segmented based on their use of the Internet?

2: Read the case study of Psion. As per resource based view of marketing, what best describes Psions stance in the market and to what extent is their current dilemma a result of that stance? (To explore the methods of Market led Strategic Management)