please answer all 3!

QUESTION 38 Little's Law is a very simple and quick equation to determine how long someone may have been in a facility or even in a waiting line. There are other uses for this very simple equation that we reviewed in class. They are: a. Calculating the UCL and LCL for a variable data control chart b. Determining sample size for line management purposes c. Calculating cycle time, WIP, or throughput d. Developing horizontal swim lane process diagrams QUESTION 39 Which of the following statements is TRUE? a. Process capability can be determined for manufactured products only, not for services b. A process in statistical control means it will always have process capability greater than 1.67 c. A process can be out of statistical control but still exhibit exemplary process capability d. Process capability is the measure that identifies the ability to meet a product's design specifications QUESTION 40 Continuous improvement is a philosophy that: a. ensures there are plenty of quality inspectors to find defects b.identifies a big problem, then dramatically solves it with a large team from the corporate office c. encourages the hiring of external consultants and statistical process control specialists to reduce the need for employees to get involved in solving problems d. involves workers, using problem-solving methods and techniques, to make the processes better