Question: Please answer all for a boost!! 2 2 . Process interventions involve which one of the following? a . encouraging the listener to speak concisely

Please answer all for a boost!!
22. Process interventions involve which one of the following?
a. encouraging the listener to speak concisely
b. feeding back the feeling and content of the speaker
c. listening and feeding back the precise message
d. telling the speaker how to improve his or her delivery
e. answers a and d
23. To make effective process interventions, the practitioner may _____.
a. not say anything and let the group develop their own working relationships
b. allow the group to avoid looking at process issues
c. require the group to stop work every half hour to deal with process issues
d. set up a meeting in which only process issues are discussed
e. encourage the group to deal only with content issues
24. In feeding back process observations, the practitioner _____.
a. should remember to be honest and give the group all the feedback that has been obtained
b. should share all relevant information with the group
c. should act as an expert and present the information as the practitioner sees it
d. will need to make the group feel good
e. should be assured the client is ready for the feedback
25. Which of the following about process interventions is FALSE?
a. The manager should avoid taking over the meetings.
b. An objective is to help the group members become active participants in solving their own problems.
c. They are one of the most widely used OD practitioner skills.
d. Process interventions should be used primarily by a trained OD practitioner.
e. An objective of process interventions is to help the group become aware of how it operates.
26. An underlying assumption in the development of the individual member of an organization is that _____.
a. individual interventions are implemented with all organization members
b. it is usually successful and therefore more cost effective than most other methods
c. if the individual becomes more effective, the total organization will also be improved
d. it is usually not successful but the method is still used as it is part of an overall change program
e. answers a and d
27. A central idea of employee empowerment is to _____.
a. change the flow of work throughout the organization
b. delegate power and decision making to lower levels
c. improve the flow of the formal communications throughout the organization
d. increase the size of an employees Johari Window
e. all of the above
28. The effectiveness of an organization is a function of _____.
a. the skills of the individual members
b. how effectively the needs of individual members are integrated with overall objectives
c. the managers leadership style
d. the integration of its sociotechnical system with that of the individual members
e. the relationship of a managers motivation to the overt communication patterns of his/her subordinates
29. Studies on the results of the application of laboratory learning to organizations _____.
a. are not available
b. are typically negative
c. show it to improve organization productivity better than other interventions including technical and structural interventions
d. point to increased self-insight and observable changes in participants
e. have show it to be more effective in large organizations than small ones
30. Mask-to-mask communication _____.
a. is usually present in adult-to-adult communication
b. occurs when people say what they think others want to hear
c. only occurs in Im OK, Youre OK psychological positions
d. is a result of negative reinforcement
e. is effective because it prevents disagreements between people

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