Question: Please answer all for a boost!! 2 2 . Process interventions involve which one of the following? a . encouraging the listener to speak concisely
Please answer all for a boost!!
Process interventions involve which one of the following?
a encouraging the listener to speak concisely
b feeding back the feeling and content of the speaker
c listening and feeding back the precise message
d telling the speaker how to improve his or her delivery
e answers a and d
To make effective process interventions, the practitioner may
a not say anything and let the group develop their own working relationships
b allow the group to avoid looking at process issues
c require the group to stop work every half hour to deal with process issues
d set up a meeting in which only process issues are discussed
e encourage the group to deal only with content issues
In feeding back process observations, the practitioner
a should remember to be honest and give the group all the feedback that has been obtained
b should share all relevant information with the group
c should act as an expert and present the information as the practitioner sees it
d will need to make the group feel good
e should be assured the client is ready for the feedback
Which of the following about process interventions is FALSE?
a The manager should avoid taking over the meetings.
b An objective is to help the group members become active participants in solving their own problems.
c They are one of the most widely used OD practitioner skills.
d Process interventions should be used primarily by a trained OD practitioner.
e An objective of process interventions is to help the group become aware of how it operates.
An underlying assumption in the development of the individual member of an organization is that
a individual interventions are implemented with all organization members
b it is usually successful and therefore more cost effective than most other methods
c if the individual becomes more effective, the total organization will also be improved
d it is usually not successful but the method is still used as it is part of an overall change program
e answers a and d
A central idea of employee empowerment is to
a change the flow of work throughout the organization
b delegate power and decision making to lower levels
c improve the flow of the formal communications throughout the organization
d increase the size of an employees Johari Window
e all of the above
The effectiveness of an organization is a function of
a the skills of the individual members
b how effectively the needs of individual members are integrated with overall objectives
c the managers leadership style
d the integration of its sociotechnical system with that of the individual members
e the relationship of a managers motivation to the overt communication patterns of hisher subordinates
Studies on the results of the application of laboratory learning to organizations
a are not available
b are typically negative
c show it to improve organization productivity better than other interventions including technical and structural interventions
d point to increased selfinsight and observable changes in participants
e have show it to be more effective in large organizations than small ones
Masktomask communication
a is usually present in adulttoadult communication
b occurs when people say what they think others want to hear
c only occurs in Im OK Youre OK psychological positions
d is a result of negative reinforcement
e is effective because it prevents disagreements between people
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