please answer all, Im working on a study guide

Ch 9 - Employee Development 4 steps in onboarding process . Characteristics of effective onboarding programs Differences between development & training Definition of protean career Definition of development planning/career management system 4 steps in development planning system: self-assessment, reality check, goal setting, action planning Understanding of what is included on a development plan Understand the 4 approaches to employee development: formal education, assessment, job experiences, interpersonal relationships Within assessment-understand the different ways to evaluate employee performance: leaderless group discussions, interviews, in-baskets, role plays Understand different types of job experiences (job enlargement, job rotation, transfer, promotions, downward move, externships, temporary assignments) and which job experiences are appropriate for different employee development needs or goals Understand the two types of interpersonal relationships that can be used for development - mentoring & coaching o know the benefits for proteges and mentors Definitions of succession planning, high-potential employees, nine-box grid Understand what nine-box grid is used for and some of the types of employees on the nine-box grid