Question: Please answer as soon as possible. You received a brochure that advertised a Romantic Weekend for two for only RM355. In interest, you logged into

Please answer as soon as possible.

Please answer as soon as possible. You received a

You received a brochure that advertised a "Romantic Weekend for two for only RM355." In interest, you logged into MHM holiday agencies websites and paid for the Romantic Weekend for two getaway. When your credit card statement arrived, you discovered that the "Romantic Weekend" cost more than RM2, 000. You believe that there surely has been a mistake. The bill was posted to your account on May 5, and the reference number was 5555-5555. You would like to get the problem resolved as soon as possible. Write a letter of complaint to demand for an immediate replacement or a full refund. Your complaint letter must follow the standard composition of the Block Format and include: - Opening describe the desired action - Body - explain the nature of the complaints, tell why the complaints is justified, and provide details regarding the action requested. - Closing - End pleasantly with a goodwill statement, and include an end date and action request, if appropriate

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