Please answer both for thumbs up!

Pick the right choice regarding process time (PT). a. PT is always the biggest section of any process cycle time. b. If a client orders a Pizza at 6 p.m., and receives the Pizza delivery at 7 p.m., then, this one hour between 6 and 7 p.m., is the PT in this example.. c. Suppose a client is standing in line for 10-minutes before the opera doors open at the opera theatre. Then, these 10 minutes is an example of PT for that client. d. Usually, PT is a value-added time to the customer or client. Assume Brenda orders a product at her local Home Depot in Dallas, Texas. Suppose that the product is not in stock, and hence the manager offers to ship the product to Brenda's residence within a week. In t this example, the time between the placement of the order and the product delivery is known as: a. wait time b. queue time c. cycle time d. process time