please answer both no need for show work.

estion 11 The average flow time in the registration process of a busy motor vehicles office facing a variable customer arrival rate 15 min customer. Therefore, the average process flow rate would be equal to 4 customers/hour. Is that likely? Yes, but only if they are served one at a time that is, the next customer cannot enter the process until the customer currently in the process is coined the process Yes, but only if a mucimum of customers are slowed to be in the process at a time Very likely as long as there are multiple customers in the process at a time Theresa so chance that the average process flow rate would be equal to or not equal to customer hour Progressive Insurance Co gets 1,000 application per month that each go through two steps filing and underwriting As of now, there are 100 applications in the filing workstation and 200 applications with the Underwriting team workstation Acustomer wishes to know how long it will take to process an application at this time te respond ung one of the answer option shown below. Assume that there are 20 working days per month 7 days 10 days D2 days