please answer both parts no work shown required

QUESTION 1 Customers arrive at an ATM at a rate of 71 per hour (assume that the arrival process can be described by a Poisson Distribution). The average time a customer spends at the machine (excluding wait time) is 34 seconds (assume exponential service time). What is the average number of customers waiting in line (round to 1 decimal)? QUESTION 2 Customers arrive at an ATM at a rate of 55 per hour (assume that the arrival process can be described by a Poisson Distribution). The average time a customer spends at the machine (excluding wait time) is 46 seconds (assume exponential service time). How long (in minutes, rounded to two decimals) should a customer who is on their way to the ATM expect to be there i.e., from arrival at the queue until finishing their transaction)