please answer both questions and make it quick don't have time left please!!!

Question 17 2 Points Ten new employees have just joined Danaies. The employees are so confused (not clear) regarding what they have to do; they have only job titles but are not clear regarding the tasks within their job. Specify the organizing step Dana Pastries must follow to eliminate the employees' confusion [Write the title of the complete step, not just the step number) (1 mark)? Explain your answer (1 mark). Use the editor to format your answer Question 18 2 Points Fatima is a line manager at Dana's Pastries who, according to McClelland's Motivation theory, is an "Achiever. Lately, she has succeeded in introducing organic pastries line. Use McClelland's Motivation theory to answer: Explain two methods of how Fatima can be motivated. (1 mark each) use the editor to format your