please answer correctly, I have attempted this test over 20 times and fail everytime. DONT ANSWER IF YOU ARE UNSURE THANK YOU!

Question 1 of 18 When is it better to have a phone conversation with a colleague? Select an answer: when the topic involves an emotional conversation when the information you need to convey is simple when your colleague tends to be wordy in emails when you need to ensure your colleague receives certain information Previous Skip Question 2 of 18 How can you best describe the "irony" of interpersonal communication in the technology age? Select an answer: The advances in technology actually increase the chances of miscommunication The technology age actually provides fewer ways for people to communicate. The advances in technology have reduced the chances for miscommunication The technology age has led to lesser competitive advantage in having strong communication skills. SAD Previous Question 3 of 18 You are brought onto a project team that has worked together for a few months. You have ideas for how the team can work together more effectively. Is the first meeting the time to speak or to listen? Select an answer: It is the time to speak, so you can start moving the team in your desired direction. It is the time to listen, because you are not in a position where you can add anything, It is the time to listen and observe the team dynamic, and then you can contribute later on. it is the time to speak, because otherwise the team will wonder why you are there. Previous Skip