please answer correctly, I have attempted this test over 20 times and fail everytime. DONT ANSWER IF YOU ARE UNSURE THANK YOU!

Question 16 of 18 What is an example of the psychological term "leakage" pertaining to nonverbal cues when you are talking to another person? Select an answer: the person's eyes rolling as you are talking the person's closed body language displaying nervousness the person's face showing visible signs of contempt the person's feet pointed toward the door when you are talking Previous Skip Question 17 of 18 Your office is in Chicago and your Southeast Asia office is in Okinawa, a twelve-hour time difference. An urgent matter comes up in the middle of the afternoon. How should you relay the information? Select an answer: You should send an email, because your colleague will likely not appreciate a phone call at 3:00 in the morning. You should make a phone call, because the matter is urgent and your colleague will understand. You should send an email, because it gives your colleague a chance to digest the information before responding. You should make a phone call, because urgent matters cannot be properly stated in an email. Previous Skip Question 18 of 18 If your colleague is from a culture that values separation between the personal and professional, you might consider Select an answer: sticking to business inviting him out to dinner suggesting a double date asking about his family Previous sikip