Question: please answer each in a paragraph? 1. Describe the key parts of the communication process. 2. Explain and provide a workplace example for each of

please answer each in a paragraph? please answer each in a paragraph? 1. Describe
please answer each in a paragraph? 1. Describe
please answer each in a paragraph? 1. Describe
please answer each in a paragraph? 1. Describe
please answer each in a paragraph? 1. Describe
please answer each in a paragraph? 1. Describe
1. Describe the key parts of the communication process. 2. Explain and provide a workplace example for each of the following communication situations: oral communication in downward flowing direction; written communication in upward flowing direction: and nonverbal communication in lateral flowing direction. 3. Describe the various forms of nonverbal communication 4. Discuss communication channel richness. 5. Identify common barriers to effective communication The Communication Process Model Communication - The transference and understanding of meaning Communication Process The steps between a source and a receiver that result in the transference and understanding of meaning Sender Receiver Mensage to be Encoding Channel Message received Message decoding message Noise Feedback EXHIBITI 11-2 Three Common Formal Small-Group Networks All channel TYPES OF NETWORKS Criteria Chain Wheel Speed Moderate Fast Accuracy High High Emergence of a leader Moderate High Member satisfaction Moderate Low All Channel Fast Moderate None High Barriers to Effective Communication Filtering A sender's manipulation of information Selective Perception Receivers selectively interpret what they see on the basis of their interests, background, experience, and attitudes Information Overload information inflow exceeds an individual's processing capacity Emotions How a receiver feels at the time a message is received will influence how the message is interpreted Language Words have different meanings to different people > Communication Apprehension Undue tension and anxiety about communication Gender Differences Men tend to talk to emphasize status while women talk to create connections Global Implications Ehite 11-7 High versa Low Content Cultures Cree powe Yeter Cross-cultural factors increase communication difficulties Cultural Barriers: Semantics: some words aren't translatable Word Connotations: some words imply multiple meanings beyond their definitions Tone Differences: the acceptable level of formality of language Perception Differences: language affects worldview Cultural Context: The importance of social context to meaning Low-context cultures rely on words for meaning High-context cultures gain meaning from the situation Sonid Ha hold Land Gm ON Summary and Managerial Implications The less employees are uncertain, the greater their satisfaction; good communication reduces uncertainty! Communication is improved by: Choosing the correct channel - Being a good listener Using feedback Potential for misunderstanding in electronic communication is higher than for traditional modes There are many barriers to international communication that must be overcome 11-6

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