Question: please answer good and fast Case 2. Given below is an email message written by customer service manager to his staff. 1. Highlight all the

please answer good and fast please answer good and fast Case 2. Given below

Case 2. Given below is an email message written by customer service manager to his staff. 1. Highlight all the errors in this email and explain why you think it is an error 2. Rewrite the complete email after fixing the errors (10 marks each) Subject: meeting All, We are going to meet the consultant that we discussed last week on next Tuesday. He is a highly specialized person in the field and has been able to help many customer service organizations. He will give us some guidance. We'll take this this opportunity to learn more about customer service. I'd like everyone to prepare some intelligent questions ahead of time. We'll forward them to Mr. Johnson so that he can think about them before the meeting. I was rather disappointed last time we brought in an expert like this; I have to beg these people to talk to us, and most of us just sat and stared during Q&A session. Details: Tuesday 10am to whenever Room 140

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