Question: Please answer quality management question A quality consultant was asked to analyze the data from order errors at the Apple distribution center as shown in

Please answer quality management question

A quality consultant was asked to analyze the data from order errors at the Apple distribution center as shown in the table. The data show the number of orders processed per month and the errors found in those orders. Develop a run chart, a frequency histogram, and a u-chart for these data. What insights do you get from each chart? What would you advise the distribution center manager to do about the errors?

Please answer quality management question A

Month Errors Order sizes Month Errors Order sizes Dec-14 5 204 Jan-16 3 189 5 188 5 124 Jan-15 Feb-15 Feb-16 Mar-16 6 158 4 195 Mar-15 9 180 3 162 0 182 7 157 Apr-15 May-15 Jun-15 5 155 6 189 3 162 8 177 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 5 149 6 158 5 154 5 156 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 4 164 4 201 4 192 7 174 10 173 Dec-16 6 168 Dec-15 3 174 Month Errors Order sizes Month Errors Order sizes Dec-14 5 204 Jan-16 3 189 5 188 5 124 Jan-15 Feb-15 Feb-16 Mar-16 6 158 4 195 Mar-15 9 180 3 162 0 182 7 157 Apr-15 May-15 Jun-15 5 155 6 189 3 162 8 177 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 5 149 6 158 5 154 5 156 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 4 164 4 201 4 192 7 174 10 173 Dec-16 6 168 Dec-15 3 174

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!