Please answer question #$2.$ Please answer using Excel and kindly show all the work on how you got the answer. I much appreciate your help.

An air conditioning company had their repair manager compile data on the primary reason for $41$ service calls for the previous week. The table below shows the results.

Job No$.$ Problem Job No$.$ Problem Job No$.$ Problem $301$ Equipment Failure $315$ Equipment Failure $329$ Odor $302$ Odor $316$ Odor $330$ Noisy $303$ Noisy $317$ Runs Warm $331$ Noisy $304$ Noisy $318$ Noisy $332$ Runs Warm $305$ Runs Warm $319$ Odor $333$ Odor $306$ Noisy $320$ Equipment Failure $334$ Odor $307$ Equipment Failure $321$ Equipment Failure $335$ Noisy $308$ Noisy $322$ Odor $336$ Runs Warm $309$ Runs Warm $323$ Equipment Failure $337$ Odor $310$ Noisy $324$ Noisy $338$ Odor $311$ Noisy $325$ Equipment Failure $339$ Equipment Failure $312$ Equipment Failure $326$ Odor $340$ Noisy $313$ Noisy $327$ Runs Warm $341$ Odor $314$ Runs Warm $328$ Odor $342$ Runs Warm

Question $2$

Make a Fishbone diagram reflecting possible causes affecting the highest incidence repair$/$defect captured on the data above. When doing so$,$ at a minimum, cite causes that reflect the $4$ Ms of operations management.