Question: please answer Question 3 in full and 20 points Customer service provides a huge competitive advantage by ensuring customer loyalty, differentiating products, reducing marketing expenses,

please answer Question 3 in full and 20 points

please answer Question 3 in full and 20 points

Customer service provides a huge competitive advantage by ensuring customer loyalty, differentiating products, reducing marketing expenses, and increasing company profit. Examine a few models that Woolworths (South Africa) may apply to better serve its customers in a critical manner

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