please answer question in full worth 20marks

QUESTION 2 (20 Marks) Jan Timmer called the top 100 managers of the company together for the first time, which included the Board of Management, Product Division and Country Managers. They decided to benchmark the performance of Philips against their competitors. This involves comparing key indicators against those of other organisations. They were forced to conclude that drastic changes were required as Philips' performance did not measure up to the competition. Comment on the relevance of the three step change process initiated by Philips and evaluate how the company can effectively apply the Kurt Lewin's Change Model to enhance a smooth transition in change interventions