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IS 4210 Question 05 [Total 25 Marks a) During the implementation of a sensitive project, decision making will be carried out under stress. Four types of measures which could be taken to lessen the difficulties relating to decision making under stress are listed below. 1. Strengthen the project manager II. Reinforce the database to have the right information III. Reinforce the production of reference documents on the project to ensure that they do not become a source of tension IV. Prepare for a conflict in order to avoid it Two roles which need to be played during the implementation of a project may be identified as: . The role of the Project Manager- the person who defines the needs The role of the Operator - the person who proposes the solution and realizes the solution Describe as a manager of a sensitive project how you would carry out the above mentioned roles. [10Marks) b) In order to ensure that the Project Team of a Sensitive Project works in a coherent manner, they must have the same level of information and the information must be correct. Two principles which need to be aware of in order to avoid loss of track in creating an appropriate database are listed below. 1. Our statistics are no better than those of others IT. Just because everyone seems to agree does not make the data reliable Describe what you understand by the two principles and state what actions you would take to avoid losing track. [10 Marks c) It is essential that reference documents are issued during the implementation of a sensitive project. However, any such reference document issued during the implementation of a sensitive project needs to consensual (with willing agreement of all parties). A few principles which could be adhered to avoid issuing documents which will create tension or which will not be read are listed below. 1. Never issue a document that will anger an Ally II. Destroy or disavow immediately any documents which anger an Ally III. Do not defend a document criticized by an Ally. Destroy it first, discuss it afterwards IV. A document must be the result of a process, not the start of a process V. The best method to get people to read a document is to write it with them Describe how you implement the fifth principle - "The best method to get people to read a document is to write it with them". [05 Marks Continued... Page 4 of 5