please answer questions 1 fully

Managing Ashland MultiComm Services Recently, Ashland MultiComm Services has been criticized for its inadequate customer service in responding to questions and problems about its telephone, cable television, and Internet services. Senior management has established a task force charged with the business objective of improving customer service. In response to this charge, the task force collected data about the types of customer service errors, the cost of customer service errors, and the cost of wrong billing errors. The task force compiled the following data: Types of Customer Service Errors \begin{tabular}{lc} Type of Errors & Frrequency \\ \hline Incorrect accessory & 27 \\ Incorrect address & 42 \\ Incorrect contact phone & 31 \\ Invalid wiring & 9 \\ On-demand prognamming errox & 14 \\ Subscription not ordered & 8 \\ Suspension error & 15 \\ Termination error & 22 \\ Websitc access error & 30 \\ Wrong billing & 137 \\ Wrong end date & 17 \\ Wrong number of connections & 19 \\ Wrong price quoted & 20 \\ Wrong start date & 24 \\ Wrong subscription type & 33 \\ Total & 448 \end{tabular} Cost of Customer Service Errors in the Past Year \begin{tabular}{lc} Type of Errors & Cost (Sthous \\ \hline Incorrect accessory & 17.3 \\ Incorrect address & 62.4 \\ Incorrect contact phone & 21.3 \\ Invalid wiring & 40.8 \\ On-demand programming errors & 38.8 \\ Subscription not ordered & 20.3 \\ Suspension error & 46.8 \\ Termination error & 50.9 \\ Website access errors & 60.7 \\ Wrong billing & 121.7 \\ Wrong end date & 40.9 \\ Wrong number of connoctions & 28.1 \\ Wrong price quoted & 50.3 \\ Wrong start date & 40.8 \\ Wrong subscription type & 60.1 \\ Total & 701.2 \\ \hline \end{tabular} Type and Cost of Wrong Billing Errors 1. Review these data (stored in AMS2-1). Identify the variables that are important in describing the customer service problems. For each variable you identify, construct the graphical representation you think is most appropriate and explain your choice. Also, suggest what other information concerning the different types of errors would be useful to examine. Offer possible courses of action for either the task force or management to take that would support the goal of improving customer service