please answer questions 13,15,16, and 24

13. While Deming is best known for his emphasis on the management of a system for improving quality, his thinking was based on the use of to continually improve A. econometrics B. statistics C. physics D. computer science E. psychology 15. T. F. The focus of the Deming Prize is on statistical methods. 16. 17. T. F. Japan's Deming Prize is very close in spirit to the Baldrige Award T. F. The Malcolm Baldrige National Quality Award is restricted to firms in the manufacturing sector. T. E. The Baldrige criterion assigned the greatest number of points is Leadership T. F. The Baldrige criterion that asks firms to explain their methods of performance measurement is the Information and Analysis category. 18. 19. 23. 24. T. F. Legitimate power is derived from the position an individual holds in an organization. The leader skill of communication includes this task: A. decision making B. evaluation skills C. conflict management D. task management E time management Nothing can damage a quality improvement effort faster than: A increased pressure from outside competition B. management's failure to consider implementing employees' recommended changes C. increase in the amount of slack time available D resources dedicated to the quality improvement effort E. rapid changes in technology 25