Please answer the question as per the instruction provided in 1 photo.

thank you in advance.

Instructions: Consider the flowchart (quick map) above and analyse possible reasons for the stated problem. Use this form to submit your assignment. Scenario: In your role as an airport manager at the Billy Bishop Airport in Toronto, you learn that several flight departures have been delayed. You investigate and find out three key reasons for the delay. Clearly identify three possible reasons for the delay and implement and describe PDCA Model, outlining corrective measures accordingly. Include APA references. 1. Process Name Airport Departure Process 6. Identify Intermediate Steps 5. Inputs 6. 6. 6. 4. Last Step Traveler Move to gate Board plane Prepare for take Enter Terminal Check in 2. Outputs Traveler on board off Ticket Bags Bags on board Car Take off on schedule 3. Customer Business/Traveler 7. Sub-Steps Take off ramp to airport Walk in line Queue for security Queue for boarding Park car Confirm seat, gate and time Pass through security Walk to plane, take a seat Walk to terminal Check bags Queue up for check in Walk to gate wait for boarding Cleared to taxi , taxi to runway. Queue up, cleared for take-off, Take-off Conduct personal business Locate and walk to security