please answer the question ASAP

Question 1 5 pts There are several painting projects needed to be completed at your school during the summer. You organized a team of your colleagues to meet with several designers to look at color palettes. Ultimately, you will make recommendations to school administrators. In this instance, the teachers made up a(n) informal group. Formal group. O self-managed team. O virtual team 5 p Question 4 Many department stores are now emphasizing dedication and commitment to provide exceptional customer service. By enforcing norms for exceptional customer service, these store are seeking O to emphasize the organization's important values and identity. to clarify role expectations. to create cohesiveness. o help the group survive. O to help individuals avoid embarrassing situations. NA Question 10 5 pts Your company has assigned you the task of keeping track of monthly complaints. The owner of the company has an ultimate goal of trying to reduce complaints to less than 0.3 percent and feels this can be accomplished through additional training of the staff. The owner of the company is engaged in.. O organizing controlling measuring leading planning