Question: Please answer the question below based on the link about McDonald's and Burger King McDonald's https://boxaroundtheworld.com/mcdonalds-supply-chain-management/ https://www.mcdonalds.com.mt/history/ Burger King http://panmore.com/burger-king-operations-management-10-decisions-productivity https://en.wikipedia.org/wiki/Burger_King You may use other

Please answer the question below based on the link about McDonald's and Burger King

McDonald's

https://boxaroundtheworld.com/mcdonalds-supply-chain-management/

https://www.mcdonalds.com.mt/history/

Burger King

http://panmore.com/burger-king-operations-management-10-decisions-productivity

https://en.wikipedia.org/wiki/Burger_King

You may use other relevant resources from Internet, Books, journals, etc. Please state all the resources in the References.

QUESTION C for LO 3: Apply techniques to improve efficiency and effectiveness of operation system to support a firm performance

a.Please explain regarding the relationship between services process, quality, and cost from both cases. Support your answer with an example.

b.Please design a simple model to represent those services process, quality, and cost for McDonald's.

c.Please design a simple model to represent those services process, quality, and cost for Burger King.

d.Please explain their waiting line model and strategy in running their business.

e.Chose and apply the techniques to improve efficiency and effectiveness of their waiting line problems.

f.How to reduce unhappy customers while waiting in the restaurant? Explain from those cases

Thank You

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