Question: Please answer the question below based on the link case study about McDonald's and Burger King CASE STUDY McDonald's https://mcdonalds.co.id https://www.mcdonalds.com.mt/history/ Burger King https://bkdelivery.co.id https://en.wikipedia.org/wiki/Burger_King

Please answer the question below based on the link case study about McDonald's and Burger King

CASE STUDY

McDonald's

https://mcdonalds.co.id

https://www.mcdonalds.com.mt/history/

Burger King

https://bkdelivery.co.id

https://en.wikipedia.org/wiki/Burger_King

You may use other relevant resources from Internet, Books, journals, etc. Please state all the resources in the References.

QUESTION A for LO 1: Apply a systematic approach and integrative thinking in making operational decisions [25 Marks]

a.Apply a systematic approach and integrative thinking in making services and operational decision for this case study (You may use any methods or tools).

b.Design a figure or model or flow chart to represent their process flow in preparing the Burger. Explain the processes in detail. Any common approach from both cases?

c.Differentiate the critical issues as lesson learned from their success story. Give an example to support your answer.

d.How to create new product development based on the success story of BTS Meal from McDonald's? Explain your answer by giving another similar example from any products.

Thank You

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