Question: Please answer the questions following the short case study by referring to the case. Jennifer Carter graduated from State University in June 2008 and, after
Please answer the questions following the short case study by referring to the case.
Jennifer Carter graduated from State University in June 2008 and, after considering several job offers,
decided to do what she always planned to: go into business with her father, Jack Carter. Jack Carter
opened his first laundromat in 1998 and his second in 2001. The main attraction of these coin laundry
businesses for him that they were capital- rather than labour-intensive. Thus, once the investment in
machinery was made, the stores could be run with just one unskilled attendant and none of the labour
problems one normally expects from being in the retail service business. The attractiveness of operating
with virtually no skilled about notwithstanding, Jack had decided by 2004 to expand the services in each
of his stores to include dry cleaning and pressing of clothes. He embarked, in other words, on a strategy
of 'related diversification' by adding new services that were related to and consistent with his existing
coin laundry activities He added these for several reasons. He wanted to better utilize the unused space
in the rather large stores he currently had under lease. Furthermore, he was, as he put it, 'tired of
sending out the dry cleaning and pressing work that came in from our coin laundry clients to a dry cleaner
5 miles away, who then took most of what should have been our profits'. To reflect the new, expanded
line of services, he renamed each of his two stores Carter Cleaning Centres and was sufficiently satisfied
with their performance to open 4 more of the same type of stores over the next 5 years. Each store had
its own on-site manager, and on average, about seven employees, and annual revenues of about
500,000$. It was this 6-store chain Jennifer joined after graduating. Her understanding with her father
was she would serve as a troubleshooter / consultant to him with the aim of both learning the business
and bringing modern management concepts and techniques for solving the business' problems and
facilitating its growth.
A.
Make a list of five specific HR problems Carter Cleaning will have to deal with.
B. How would you start dealing with these problems if you were Jennifer?
2.
What items are typically included in the job description? In the person (job) specification? By using
these knowledge (and examples you can find by conducting some research), please develop a job
description and a person specification for a university instructor position.
3. Find five employment ads, either on the Internet or in a local newspaper, in English or Turkish, that
suggest that the company is family friendly and should appeal to women, minorities, older workers,
and single parents. Do some research on these companies and find out whether and what they do to
be family friendly employers.
4. Develop a list of selection methods that you would suggest the Dean of the Faculty of Economic and
Administrative Sciences to use when hiring the next HRM professor at your school. Explain why you
choose each
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