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IT's About Business 4.2 MIS The Collaboration Environment at environment complete with a desert, mountains, of ocean, for the Raytheon ultimate in product demonstration. This helps customers focus on what they're looking for. It can also help Raytheon with a classic The Raytheon Company (www.raytheon.com) is a U.S. defense con "upsell" move - showing customers how one product can serve tractor that manufactures weapons and military and commercial needs they didn't even know they had. As an example, the com electronics, Raytheon's design and development process was high pany used 3D to simulate a battleship at sea to demonstrate a tech in that it involved computer-aided design (CAD). But it was ship-based missile for a client. The customer was so impressed still low-tech when it came to collaboration. Raytheon engineers with that missile's capabilities that it ordered a land-based missile would sit together and look at each other's laptops in an extremely with similar functions. The land-based missile was not on the cus time-consuming process. Now, Raytheon engineers designing mis- tomer's shopping list going into the presentation siles work with the company's manufacturing and IT departments, Raytheon also takes its CAVES on the road, encouraging mid- as well as partners and suppliers, using stereoscopic 3-D (53D) and dle school students to get involved in STEM science, technology augmented reality technologies engineering, mathematics). The S3D technology isn't just good for Raytheon engineers produce CAD product drawings, which product prototypes, either. Raytheon used it to design and test a become 30 models. In a manner that could be from Star Trek, the missile factory in Huntsville, Alabama. The factory itself produces models are displayed on S3D screens called Cave Automatic Virtual missiles with state-of-the-art robotics and computer-controlled Environments, or CAVE, A CAVE is a series of 72 ultrahigh definition tools 3-D television sets, stacked eight feet high and arranged in a pan CAVES do present challenges. Converting Raytheon's conven orama that stretches over 320 degrees. tional 2D images to 3-D images involves time and effort. It's also There are also portable versions of CAVES that can be used off not possible to entirely escape the physical world, as the company site. Regardless of the physical form, engineers wear 3D eyewear must invest in the space and TV screens needed to construct the and "step into the CAVE and enter a virtual reality world. They Large CAVES and others around the world can share in seeing products such as The benefits of 530 are many. The technology has allowed missiles in a three-dimensional environment, such as a simulated Raytheon to avoid potential design and mock up errors, saving battle. considerable amounts of time and money, it's shaved countless The CAVE allows technical blueprints to come to life, so engi- hours off the time to engineer and manufacture products. It's cut neers can not only see an object, but touch and manipulate it as down on the amount of travel for Raytheon engineers to visit sup- well. CAVE users can make quick changes to technical specifica- pliers. It's enabled Raytheon to review and complete designs faster tions. Potential Raytheon customers, such as military personnel, And it's helped identify potential mechanical defects that might can walk into a CAVE and adjust equipment according to their have gone undetected until the product was on the production line needs. CAVE translates the abstract into the real, using what Ray- What's next for Raytheon's S30? it's working on the next gen theon calls the common language of visualization." eration of the technology, which will not require CAVE users to don The CAVE technology has changed the way that Raytheon eyewear. The firm is evaluating the virtual reality headsets from works with clients. Instead of giving a presentation to clients, Ray- Oculus Rift (www.oculus.com). theon engineers sit with them in a CAVE videoconference and they explore the 3-D models together. The technology allows Raytheon Sources: Compiled from I. Meister, "Raytheon Animators Create designers to show clients their raw materials on the CAVE screens Simulated Defense Situations," PooNet, September 2, 2015, as easily as if they were being spread out on a boardroom table. Adams, "Now Showing at Raytheon Missiles in 3-0." The Boston One benefit of CAVES is that it is far more cost-effective to cre. Globe, November 10, 2014 A. Shaheed, Missile Makers Use Virtual ate virtual missile prototypes than it is to build physical prototypes. "CAVE' to Test Weapons, Fox News, June 25, 2014A Barrie, "Next Gen Missile Killers Created in a Virtual Batcave Fox News, April 11. Another benefit is that CAVES speed up the design process and get 2014; 5. O'Neill, "Raytheon 3-D CAVES Speed Missile Design, Testing products to market faster. If engineers suspect that something is Information Week, April 1, 2014 Futuristic Raytheon Alabama Factory wrong with the wiring inside a missile prototype, for example, they Makes Missile with Robots" madeinolabama.com, June 18, 2013: can examine the 3-D model inside a CAVE and make adjustments www.raytheon.com, accessed September 18, 2015 quickly, such as moving wires farther away from a part that gets very hot. That would be expensive and time-consuming to do with a physical missile prototype. Questions CAVES have improved the level of teamwork both inside Ray- 1. Describe the use of information technologies in Raytheon's theon and with business partners and suppliers. Interestingly, CAVES CAVEs have energized customer presentations. Raytheon can put 2. What are potential disadvantages of using CAVES in the prod- customers right in the field, using CAVES to simulate a combat uct design process