please answer these five questions

Case Application 10-A GROWING PAINS AT MODERN OFFICE SUPPLY "Sorry I'm late sigh Fatima as she llops into a chainest to you thout the filescamyalpatti a local coffee shop. Something came up at work. Lately the these that he's trained the post complete was something going wrong time is part of your stay on the form but has been training that has for the Pertification cam that meets the coffee shop been ware inserted with the com week and she having trouble making the wwwlymetings on time. Complaints from cutes and coworkers het die She goes on to explain that her job in Modern Office Supply behavior and late deliveries prompted time with has become one discipline problemer other and she doesn't delivery dr Gale today about wings know how much long she can and the negativity and to Gale felt he was being inget as mity and Sodern Office Supply has 200 employees in the locatie in no worse than any other driver hele produced Kansas City, welling office furniture and supplies from an el copy of the last appraisal form with Abowe Angelo "Warehouse Showroom and a second really location that mence) mured in your except for Quality Work opened years Fatma joined the company na and Quantity of Work, which we are the college internship. She work with another manager who formance time to quick look at the price for been with the company since it started 15 years ago Fatima four other drivers, including the ones that come about explained to the study group that discipline and morales Gale and found atingin most categet for going downhill as long as she's been there Employees are com Quality of Work and Quantity of War, which were marked plaining that the family atmosphere is disappearing and they are with 4 beweer Performance Fima completed starting to folcnnectedShe explains that the company witte warning and made and to speak to God's pieni last week w a disaster with most of the warehouse wall . showing up late after having their own pre-party "didaten. Het the senior manager, but I think they may have met with a trar tea that he hata ha.lkar pate union organisasi wary macam of 2de Impre When your study group Fatima for more information Performance and one beweer she shared the following rating to Algerians when time and her what the app Ben has asked time to make sure that performance appraia hyber a year and are all up to date. She has found that any of the to learn. I can't helyes that she Goodyeah appraisals are current. She has met with indifference once a couple that any deserve and from the man who are behind in completing app Elemes at the location to be There is only one appraisal form for all member work higher and salaries of the tail local er en cvated the form several years ago it would be fast have growly higher than the original and easy for supervisors to complete without machines room the lasting but there Employees are rated ither (Poor finance.2 (improve groups of ment Needed Average Performance (Above Average All managed by Hect Modem Performance) or (Excellent Performance) on the following owner and founded. He esant proces that we work traits meeting attaaa the pain y mance and trade for the next year. Hector the Adaptability perical contact with the manage all but the Appearance Communication expansion in the last years as Hector with este for their moting and inden Decision making about personal performance the rest of the year. Hector Dependability Interpersonal effective does seem to the prior your goal theme Ing. mennington Quality of work Quantity of work ale using that hinder is getting out of touch and the Team themating deathmy ayam Eachtrait has room for a supervisor comment Space is left at the Fatima adds then up the performance end for the supervisor to make comments and is and for tem years ago when the company washout half the the employee to write a comment now. It worked when Bien und Hector knew everyone, but we taly guitas Malladamadu Supervis complete the form quickly and often writer based system right now, but something has to be done job or can do better in the space for comments Ditto marks any more listen to complaints and file declinarywanie are often used in the comment pace rather than rupting weet fire who deserves it because the app written comments Completed forms are frequently led in a current and he raid they'r daim daration welope and ghen to employees with instructions to read them starting the er and return them to HR with comments and a site. A Your groups that the Medier few employees report that they haven't received appraisals in Office would be improved by lying on the conce Medere Office Supply Performance Appraisal Form L. Poor Perfume Modern Office Supply Performance Appraisal Form 1. Poor Performance 2. Needs Improvement 3. Average Performance 4. Above Average Performance Excellent Performance Job Skills Performance Level: 1 2 3 Adaptability 5 Comments Appearance 1 2 3 4 5 Comments Communication 2 3 4 5 Comments Decision making 2 3 4 5 Comments Dependability 1 2 + 5 Comments Interpersonal effectiveness 1 2 3 + 5 Comments Quality of work 1 2 3 4 5 Comments Quantity of work 1 2 3 4 3 Comments Teamwork 1 2 5 Comments Supervisor Comment Supervisor Signature Date Employee Comments: Employee Signature Human Resource Manager Date Date reviewing for the certification exam. Fatima agrees and asks you to help her create a proposal to improve the performance management process at Modern Office Questions 1. What important elements are missing in the performance management process? In what ways would improving the performance management process help improve discipline and morale at Modern Office Supply? (LO2) 2. Explain ways the form used for hourly employees contributes to errors and distortions in the appraisal process. How would you revise the form to reduce those errors? Explain other steps that need to be taken to further reduce distortions in the process. (106) 3. What type of appraisal method would you recommend that would be more effective for the hourly employees? Construct an appropriate form for the delivery driver position (L02.3, 4,57) 4. How can the appraisal process for the managers be improved (105) 5. Research Find two to three online examples of performance appraisals for hourly employees that are more effective than the example in the case. Explain the elements that make your examples more effective