please the following two questions.

Big Data for High Efficiency at UPS Parcel Service is the world's United States. The Orion system drivers who are willing to com package-shipping company, gathers data from customers, ve- a system in which their every ing a tiny bit of gasoline on hicles, and drivers' handheld com- planned by a computer and t. ruck route can generate enor- puters. It analyzes the data-even those jobs engaging. savings, both in expenses times for pickup and delivery when impact on the environment. customers have special requests - Questions tample, reducing each route and designs routes for each driver mile per day for a year can to use the minimum time and fuel, 1. What benefits does UPS efficiency is a major factor in According to UPS, Orion is exefficient? design. UPS keeps improv- pected to save the company more ability to gather, analyze, and than 1.5 million gallons of fuel and data to making every aspect eliminate 14,000 metric tons of 2. What challenges does th system pose for drivers a their managers? kage handling use fewer re- carbon dioxide emissions in its is. Some of its requirements first year. The company hopes that Sources: Thomas H. Davenport, detailed as requiring drivers Orion will eventually do even more Brown Finds Big Money from Big ok their truck keys over one to improve outcomes -for example, Wall Street Journal, April 9, 2014. instead of stashing them in a updating routes when accidents blogs.wsi.com; Richard Waters, or construction sites cause traffic Data Sparks Cultural Changes," F cently, the company an- congestion. Times, March 25, 2014, http://ww ed that it would begin using With results like these, it is easy ftccom; Mary Schlangenstein, " em called Orion (for On-Road to see why UPS invested years to Efficient, Save Gas," Bloomberg ated Optimization and Navi- develop the Orion system. The October 30,2013 , http://www.bloo for its 55,000 drivers in the challenge for managers is to find .com