Please answer these questions based on netflix

A. What written material of organisation to you have, is the language simple and easy to read?

B. How are you communicating the true needs that are being addressed by your service?

C. How frequently do your customers review their service provider?

D What events that are being held which could increase your organisations viability?

E What is the normal communication pattern with your customers? Can you add marketing activities to this communication?

F What information material do you already give to your customers/potential customers? How clear is this on your organisations brand? And what services you offer?

G What other materials or information do you think would be of benefit to your customers to help them make informed choices?

H How else would your customers like to hear about your organisation and the services it provides

I. Which key channels of communication will be most useful and relevant for your customers?

ACEVO/IG/Marketing Strategy/V3-DN 14 J What would be the most effective channel to communicate with your customers and how?

K How do you plan to provide an after-care service to your customers? And what channels will be most effective?