Please answer these questions by step by step.

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Question 2 (1 point) a = 5 min/cust 1/a = 12 cust/hr CV=1 (given) p=4.5 min/cust 1/p = 13.33 cust/hr CV = 1.39 (given) Consider the following call center with one agent. The parameters of this call center is given in the above chart. "a" stands for the average inter-arrival time, and "p" stands for the mean service time of the agent in this call center. CVa and CVP are estimated from data and are provided to you. Utilization = A %. Waiting time in queue (Tq) = [min]. (Keep 2 decimal places of your answer if not integer.) Consider the following call center with one agent. The parameters of this call center is given in the above chart. "a" stands for the average inter-arrival time, and "p" stands for the mean service time of the agent in this call center. CVa and CVP are estimated from data and are provided to you. Utilization = A/ %. Waiting time in queue (Tq) = A [min]. (Keep 2 decimal places of your answer if not integer.) Inventory in queue= A [cust]. (Keep 2 decimal places of your answer if not integer.) Total inventory = A [cust]. (Keep 2 decimal places of your answer if not integer.)