Question: Please answer this question step by step so I can understand it: This is coming from the Snowfall and Stolen Laptop case: Evaluate the steps

Please answer this question step by step so I can understand it:

This is coming from the Snowfall and Stolen Laptop case:

Evaluate the steps that Dave Ballard and Nick Francesco took in response to the Dean's email informing them that his laptop had been stolen. Which steps were effective, and which steps needed improvement? Justify your reasoning by articulating your own criteria for effective or ineffective incident response.

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