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2 points If you were a manager at company "XYZ" and you recognized an increase in absence rate. What would you do, as a first step in decision making? * * Make programmed decision. O Add a policy. Evaluate the decision. O Identify the problem. 2 points After alternatives have been identified, a decision maker must evaluate each one by Decision Effectiveness. Satisfying rather than maximizing. Developing alternatives. Using decision Criteria identified at second step